Help Center

Lobotix Help Center

Find your answer fast — here's what's covered on each page.

What Is Lobotix?

What Lobotix does, who it's built for, and how it works. Designed specifically for pet businesses like groomers, boarders, and daycares.

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Getting Started

Connect your CRM, set up your account, and launch your first campaign. No technical skills required — up and running in under 10 minutes.

AI & Personalization

How the AI writes unique emails and what customer data it uses. Every message is 100% unique per customer — no templates, ever.

Campaigns & Features

Every campaign type available, the Setup Wizard, SMS sending, and daily limits. Birthday, re-engagement, welcome, milestones, and promos all included.

Integrations & Technical

Supported CRMs, API setup, email sending configuration, and technical requirements. Gingr is natively supported from day one.

Privacy & Security

Data ownership, encryption, CAN-SPAM compliance, and how to delete your data. Your data is never sold, shared, or used by anyone else.

Ethics & Our Commitment

Our environmental pledge, AI footprint offset contributions, and core company values. We give back because it's the right thing to do.

Pricing & Plans

Free tier, Pro plan, upcoming Enterprise tier, and what's included at each level. No credit card required to get started.


Support

How to reach a real person, response times, and what to do if something isn't working. Real humans only — no bots, no ticket queues.

Can't find what you're looking for? Email us at lobotix.support@gmail.com

What Is Lobotix?

AI-Powered Marketing Built for Pet Businesses

Lobotix connects to your CRM, reads real customer data — pet names, breeds, last visits, spending history — and generates marketing messages so personalized they feel hand-written. No templates. No batch blasts. Every message is unique.

Grooming Salons

Win back lapsed clients with personalized reminders referencing their pet by name.

Boarding & Daycare

Automated welcome messages and milestone campaigns for repeat guests.

Vets & Animal Hospitals

Re-engagement sequences referencing each pet's last visit and care history.

Trainers, Walkers & More

Any pet service business with customer records in a CRM is supported.

How is Lobotix different from Mailchimp?

Mailchimp sends the same message to everyone with a first name swapped in. Lobotix generates a completely unique message per customer using their actual pet data, visit history, and relationship with your business.

Real personalization looks like this:

"Hey Sarah! It's been 6 weeks since Biscuit's last groom — he must be getting fluffy again 😄 We'd love to see you both soon."

That specificity drives real opens, replies, and revenue — not just vanity metrics.

Getting Started

Up and Running in Under 10 Minutes

No technical skills required. If you can use a dashboard and click a button, you can run full AI-powered campaigns. Here's exactly what setup looks like.

Create Account

Sign up at app.lobotix.com

Business Details

Enter your company info

Connect Gingr

Paste your Gingr API key

Connect Gmail

Authorize via OAuth

Most businesses send their first campaign within minutes of completing setup. No developers, no IT tickets, no headaches.

What you need before starting

  • A CRM account (Gingr natively supported; others via API)
  • A Gmail account for sending emails
  • A Twilio account if you want SMS (optional)

When will I see results?

Most businesses see measurable engagement within the first campaign send. Personalized messages consistently outperform generic blasts on open rates and direct replies.

AI & Personalization

How the AI Personalization Actually Works

When you launch a campaign, Lobotix pulls each customer's full profile from your CRM and generates a unique message — written in your brand voice — for that exact person and pet.

01

CRM Sync

Lobotix pulls pet name, breed, last visit, services used, and spending from your CRM automatically.

02

AI Generation

Each customer's data is fed into an AI model that writes a unique message referencing their specific history.

03

Voice Matching

Your brand voice setting — warm, casual, playful, professional, or funny — shapes every generated message.

04

Preview & Send

Review all messages in preview mode or use test mode to send everything to yourself first.

Can I edit what the AI wrote?

Yes. You can edit any message before it sends. You can also update your brand voice settings to shift tone across all future campaigns.

Available brand voice tones

  • Warm
  • Casual
  • Playful
  • Professional
  • Funny
Campaigns & Features

Every Campaign Type You Need

Lobotix helps you stay in touch with customers in the moments that matter most — from celebrating happy pet birthdays to bringing back clients you haven’t seen in a while. You can send campaigns yourself or let them run automatically in the background.

Birthday Campaigns

Make pets feel extra special with thoughtful birthday messages that bring a smile to your customers and keep your business top of mind.

Re-Engagement

Gently bring back customers who haven’t visited in a while with a friendly nudge that reminds them it’s time to book again.

New Customer Welcome

Give every new client a warm first impression with an automatic welcome that makes them feel taken care of right away.

Milestone Celebrations

Celebrate visit anniversaries and big moments with messages that show customers you notice and appreciate their loyalty.

Promotional Campaigns

Share offers and specials in a more personal way, so your promotions feel relevant instead of like another mass blast.

Build Any Campaign You Can Imagine — With the Setup Wizard

Not sure where to start? The Lobotix Setup Wizard walks you through building any campaign step by step — choose your goal, pick your audience, set your timing, and preview exactly what your customers will receive before a single email goes out. No guesswork. No templates. Just your campaign, built your way.

SMS Campaigns

Connect a Twilio account to send AI-personalized SMS alongside email. Requires a verified US Twilio number. Every SMS is unique per customer — same AI engine, different channel.

Sending Limits & Test Mode

  • Free tier: Up to 10 emails or 1 campaign per day
  • Paid plans: Unlimited sends
  • Test mode: Sends all messages to your inbox first so you see exactly what customers will receive
  • Opt-out toggle: CAN-SPAM compliant unsubscribe built into every campaign
Integrations & Technical

Connects to the Tools You Already Use

Gingr is natively integrated from day one. Any CRM with an API can be connected — and emails send from your actual Gmail address, keeping deliverability high.

Gingr Integration

Enter your Gingr API key and subdomain in Lobotix settings. Customer and pet records sync automatically into a secure encrypted cache — no manual exports, ever.

Other CRMs via API

If your software has an API, we can connect to it. Contact hello@lobotix.com to discuss your specific platform. We're actively building additional native integrations.

Gmail via OAuth

Connect your Gmail account via standard Google OAuth. Emails send from your actual business address — replies go directly to you. No shared sending domains.

Twilio for SMS

Connect a Twilio account to unlock SMS campaigns. A verified US Twilio number is required. Setup takes minutes inside your Lobotix dashboard.

Privacy & Security

Your Data Is Yours. Always.

Lobotix was built with a simple principle: your customer data belongs to you and your customers — not to us, not to advertisers, not to anyone else.

Encrypted at Rest

All customer records, API keys, and OAuth tokens are encrypted at rest. API keys are never exposed in the interface.

Isolated to Your Account

Your data is never shared with any other business on the platform. Each account is fully isolated.

Delete Anytime

You can request full deletion of your cached data at any time. No retention clauses, no holdbacks.

Do you sell customer data?

Never. We do not sell, rent, or share your data or your customers' data with any third party. Period.

CAN-SPAM Compliance

Opt-out management is built into every campaign type. Customers can unsubscribe from specific campaign types, and Lobotix honors those preferences automatically across all future sends.

Ethics & Our Commitment

We're a Small Team That Gives a Damn.

We know that artificial intelligence comes with a real environmental footprint. At Lobotix, we take that seriously. We're always working to make our infrastructure more efficient, and we also give back in a direct way. We're a small team, not a perfect one, but we're genuinely committed to doing our part. That's why a portion of our revenue goes to environmental causes that help offset the impact of the AI systems we use.

Offsetting Our AI Footprint

AI models require real compute power, real energy, and real infrastructure. We acknowledge that and put money toward organizations actively working to reduce and offset that impact.

Built by People, for People

Lobotix was started by a small team in Denver who wanted to build something genuinely useful for small business owners — not just another SaaS tool chasing growth metrics.

We'll Always Be Honest With You

No dark patterns, no hidden fees, no bait-and-switch pricing. If something isn't working, we'll tell you. If we make a mistake, we'll own it.

We're a small team building something we believe in. We think businesses can do good and do well at the same time. Thanks for being part of it.

Pricing & Plans

Start Free. Scale When You're Ready.

No credit card required to start. No contracts. No lock-ins. Cancel anytime with zero fees.

Free Tier

Up to 10 emails or 1 campaign per day. Full AI personalization included. No credit card required. This is your demo — run real campaigns with real customers immediately.

Pro Plan

Unlimited sends. Advanced analytics. Priority support. Access to AI Automated Booking when it launches. Pricing at lobotix.com/pricing.

$0

To Start

No credit card required on the free tier.

10min

Setup Time

From signup to first campaign sent.

0

Cancellation Fees

Cancel anytime, no questions asked.

Enterprise Plan — Coming Soon

Everything in Pro plus dedicated onboarding, custom integrations, and volume pricing for multi-location businesses. Not yet available, but on the roadmap. Contact us to discuss.

Support

We Respond Personally


Get Help

Email lobotix.support@gmail.com for any question, issue, or feedback. We respond personally to every message.

Try Before You Commit

The free tier is your demo. No sales call required. Sign up at app.lobotix.com and run real campaigns with real customers immediately — no credit card, no pressure.

Still didn't find your answer?

Email support@lobotix.com directly — we'll get back to you personally.

Want to see the platform first?

Sign up free at app.lobotix.com — no credit card, no sales call, instant access.

Curious about what's coming?

Check the full product roadmap at lobotix.org — updated as features ship.

Still Have Questions?

Our team is one email away.

"No templates. No batch blasts. Every message is unique." — That's not a tagline. That's how Lobotix works, for every customer, every campaign, every send.